Karriya Job Academy Privacy Policy

Last updated: 22/10/2025

Karriya (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our platform, courses, and AI-powered tools (the “Services”). By using Karriya, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information

• Name, email, username, password

• Profile information, including learning goals, enrolled courses

• Payment information (via third-party providers like Stripe/Klarna)

  
  

b) Usage Information

• Interaction logs with our platform

• Chat messages and questions asked to the AI assistant (coming soon)

• Course progress and quiz results

  
  

c) Device and Technical Information

• IP address, device type, browser, operating system

• Cookies and tracking data for analytics

  
  

  
  

  2. How We Use Your Information

  • To provide, maintain, and improve our services

  • To personalize your learning experience and course recommendations

  • To communicate important updates, offers, and educational guidance

  • To enable AI tools to answer your questions (RAG retrieval, reasoning, etc.)

  • To detect, prevent, or address technical issues or security breaches

    If you contact us (e.g., via email or support forms), we will store the correspondence to address your query or keep a record of support interactions.

    
    

    3. How We Share Information

    • With service providers that help operate Karriya (e.g., hosting, analytics)

    • When required by law or to protect legal rights

    • With instructors or organizations only for course-related purposes, and only the minimum necessary information

    • Aggregated or anonymized data may be shared for analytics or research

      If we transfer personal data outside the EU/EEA, we will ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses) to maintain an adequate level of protection in line with GDPR requirements.

      
      

      4. Data Retention

      • Personal information is retained as long as your account is active or as necessary to provide services

      • Chat history and AI interactions may be stored for improving AI responses but are anonymized

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        5. Security

        • We implement industry-standard measures to protect your data

        • Data is stored securely and encrypted where appropriate

        • Despite our measures, no method of transmission or storage is 100% secure; we cannot guarantee absolute security

        
        

        6. Your Rights

        Depending on your region, you may have the right to:

        • Access your data

        • Correct or update your information

        • Request deletion of your data

        • Opt-out of promotional communications

        • Withdraw consent for AI processing (where applicable)

          
          

          7. Cookies and Tracking

          • We use cookies to enhance your experience, analyze trends, and improve the platform

          • You may disable cookies in your browser, but some features may not work fully

            
            

            8. Children’s Privacy

            • Karriya is intended for users 16 years and older

            • We do not knowingly collect information from children under 16

              
              

              9. Changes to This Policy

              • We may update this policy; changes will be posted on the site with the effective date

              • Significant changes may trigger a notification to your registered email

                
                

                10. Contact Us

                For questions or requests regarding privacy:
                Email: [support@karriya.ai]